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Terms & Conditions

 

Contract

The contract is for a short-term holiday rental of the property specified on the booking form made between the guest and the owners of Fursdon Estate ("the owners"), Oliver and Emily Fursdon, binding from such time that booking is made and inclusive of all the following conditions.

By making a booking, the guest contracts on behalf of himself/herself and all those in his/her party and represents that he/she has the authority to accept these conditions on behalf of and binding upon all guests in his/her party.

Bookings are accepted on the understanding that the property is taken for holiday purposes only and that, excepting babies, the number of people in each property is limited to that entered on the booking form.

The guest and any friends or family of the guest visiting the property while the guest is staying there must adhere to the conditions of the contract, including the rules and procedures contained in the information folder provided in the property. If inviting friends to visit, the guest must first seek the permission of the owners.

Payment
A deposit of 25% of the cost is payable on booking if the booking is made more than four weeks before the start of the rental. Bookings are provisional until a deposit is received and are held for 48 hours. The balance shall be payable four weeks before the commencement of the rental. Non-payment of the balance of the rent on or after the due date may be construed as a cancellation of the contract by the guest.

Cancellation
In the event of a cancellation the total cost is payable. Any cancellation made by the guest for whatever reason (with the exception of legal restrictions as set out in the Covid-19 update paragraph below) shall be in writing and addressed to admin@fursdon.co.uk  On receipt of the notice of cancellation, Fursdon Estate will seek to re-let the property for the period of booking. If a re-letting is achieved, Fursdon Estate will refund money already paid by the guest less rent for any part of the period which was not able to be re-let and less an administrative charge of £30.
The guest is strongly advised to take out holiday cancellation insurance.

Covid 19 update:

England is currently subject to lockdown legal restrictions, which are expected to continue until at least 21 June 2021. If it is not possible for guests to take a booked holiday due to legal restrictions, they will be able to either transfer the holiday to new dates or cancel the booking and receive a refund of the amount already paid. 

The transfer or refund guarantee covers national and local lockdowns and legal restrictions relating to households and bubbles, but does not cover the guest (or members of the guest’s party) if they are unable to travel because the guest (or a member of the guest’s party) falls ill with Covid, or are required to quarantine or self-isolate. These events can be covered by the guest taking out travel insurance. There are a number of policies that include cover for illness with Covid and self-isolation and many bank annual travel policies also cover this. Alternatively, comparison sites such as GoCompare are available to assist guests to find suitable cover.

We also appreciate that some guests may wish to change the dates they have booked due to Government guidance, as opposed to legal restrictions. If this is the case, because the property is legally available and because the guests are not legally restricted from travelling, then our normal terms and conditions apply. We will, of course, do everything we can to help, but guests should note that in the case of requesting a change or cancellation due to government guidance rather than legal restrictions, a full refund may not be possible.

Whilst staying at the cottage, if any guest shows symptoms that could be related to coronavirus, they must follow the appropriate government advice (https://www.gov.uk/coronavirus). When contacting the NHS, guests should specifically state that they are staying in a holiday property and then contact the Estate Office. We will do our best to assist.

Government regulations on COVID-19 change frequently. Therefore, before travelling, guests must ensure that they have checked and understood the relevant regulations applicable to their own circumstances.

Period of Hire

Rentals for Fursdon Cottage commence at 4pm on the day of arrival and terminate at 10am on the day of departure.  An estimated arrival time should be arranged in advance with Emily Fursdon or the Estate Office.

Right of Entry
Whilst respecting the reasonable privacy of the guest, the owners of Fursdon Estate reserve the right to access all properties at all times, if necessary, for repairs and emergencies.

Care of the Property
The guest shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.

Breakages or Damage
The guest is required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced for the next guest. The guest is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by the guest.

Rules and Procedures

Guests are required to observe the rules and familiarise themselves with the procedures contained in the information folder provided in the property.

Smoking
Smoking is not permitted anywhere inside the holiday accommodation, near to buildings or in the courtyard area because of flammable gas and oil storage.

Pets
A maximum of two dogs are permitted in Fursdon Cottage subject to prior arrangement with the owners and the following conditions.

Dogs are not permitted upstairs or on the furniture and must not be left unattended in the cottage at any time. When out of the cottage, the dog must be on a lead under the control of a responsible adult at all times. The guest must clear up after the dog promptly, whether in the garden or out on a lead on the estate, and dispose of bagged waste in an exterior bin.
The guest is responsible for any damage howsoever caused by their dog and liable to reimburse the owner for any replacement or repair thereby necessitated. The owners reserve the right to terminate the contract if the behaviour of the guest's dog is considered unacceptable.

Liability
The owners of Fursdon Estate are not liable for any loss or damage to any guest's property or any property belonging to a member of the guest's party howsoever caused. The guest or members of his/her party cannot hold the owners of Fursdon Estate liable for any personal injury/death howsoever sustained where the owners and/or their employees have used reasonable skill and care; and/or where caused by the fault of the person(s) affected or any member(s) of their party (including inadequate supervision of children); and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.